Support Center

We are here to help you with all your Cash Waqf App needs. Find the right support team for your questions.

Available 24/7 for your support

Need Immediate Help?

Contact our general support team for quick assistance

Technical Support

System Administrators

Account Assistance

  • Help with login issues (forgotten passwords, locked accounts)
  • Managing user profiles or updating personal information securely
  • How to use the system

Communication Support

Customer Support / Admin Team

Donation Clarification

  • Answering questions on types of waqf (temporary vs. perpetual)
  • Helping users understand where their funds go (project breakdowns, beneficiaries)

Educational Support

  • Simplified explanations about Islamic concepts like Waqf Khayri, Ahli, Sighah, etc.
  • Providing FAQs, tutorials, or videos about how to use the app and the impact of waqf

Contact Communication Support

Institutional & Religious Support

Scholars / Waqf Authorities

Religious Validation

  • Ensuring users that the app and its investments are <strong>Shariah-compliant
  • Providing fatwas or endorsements from recognized Islamic scholars

Trust Building

  • Showing transparency reports, investment strategies, and how profits are allocated
  • Clarifying differences between perpetual and temporary waqf and their rewards

Feedback & Reporting

Admin + Developers

Share your experiences and help us improve:

  • User suggestions and feature requests
  • Periodic donation reports
  • Success stories and testimonials

Emergency Support

For urgent issues that require immediate attention